CANADIA BANK APP

Your Banking Needs, All in One App

Enjoy fast and easy banking, more features, collect points and get rewards with Canadia Bank App. Pay your bills, transfer money quickly and conveniently, and more. On top of that, you can create an account on your mobile phone within minutes wherever you are. One of its unique features is CanaPoints, where you can earn points by just performing transactions and then redeem them with many special rewards.

Learn how to manage your money on the go! Watch Canadia Bank App video guides here.

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Canadia Bank App Guides

With the latest version of the Bakong App, you can now link your Canadia Bank CASA accounts (current account/savings account) into Bakong App, transfer funds from your CASA accounts to your personal Bakong wallet, check your CASA accounts balance, view past transactions between your CASA accounts and Bakong wallet, and unlink your CASA accounts from Bakong App Download PDF.

1
Open Canadia Bank App and click Activate by account or CID Number
2
Enter your CID number and Phone Number, then click “Next”
3
Enter the Pin Code
4
Enter the SMS OTP sent to your mobile
5
Click Use Face ID or Use without Face ID
6
Your account is successfully activated
1
Open Bakong App and log in into your Bakong Account
2
On homepage, click on “Add account”
3
In search box, type and select “Canadia Bank”
4
On bank account verification page, enter the following:
  • Username: Canadia Customer ID (CID)
  • Password: Existing PIN Code (6 Digits) on Canadia Bank App
5
Enter your SMS OTP sent to your mobile
6
Enter your Canadia Bank account number, click “Confirm”
7
After successfully linking your Canadia Bank account with Bakong
App, you can click on your Canadia Bank Account to check your
balance and make deposits to your Bakong account.
8
Balance and make deposits to your Bakong account.

Watch Canadia Bank App Video Guides:

1
How to create your own Canadia Virtual Card
2
Open a Special Number Account
3
Make NSSF Contribution payment
4
Open a Fixed Deposit Account
5
Make Payment in Thailand via Thai QR
6
Received Money from abroad via MoneyGram

1. Kindly ensure to check and verify your mobile banking notifications frequently.

2. Enhance your account security by enabling Face ID/Fingerprint login in Canadia mobile banking settings

3. For added security, consider turning on Face ID/Fingerprints for payments and transfers in Canadia mobile banking settings

4. Protect your account with an additional layer of security by activating the Secret Word feature in Canadia mobile banking settings

5. Avoid scanning QR codes from unknown individuals or transferring money to an unknown person

6. Ensure transaction accuracy by always verifying the receiver's name before processing any transactions.

7. Do not share PIN and OTP with anyone, including individuals who may claim to be from the bank

If you notice any suspicious activities on your Canadia Bank app, Please contact to our Contact Center team at (+855) 23 868 222 or reach us by visit your nearest branch.

1. What is the Canadia Bank App?

The Canadia Bank App is a convenient and secure mobile banking platform that allows you to manage your finances on the go. It provides a wide range of useful features such account opening, check account balance, review transaction history, transfer funds, pay bills, and more.

2. How do I register for the Canadia Bank App?

Registering for the Canadia Bank App is easy. Simply download the app from your phone's app store and follow these steps:
- Choose your preferred language.
- Complete the initial guide pages.
- Click on "Activate by Account or CID."  
- Enter "Account or CID"
- Enter "Phone Number"
- Confirm that you agree to the Canadia Bank Terms & Conditions.
- Click "Next."
- Enter the OTP sent to your phone number.
- Create "New PIN"
- Confirm "New PIN"
- Enter a promo code (if applicable) or skip this step.
- Choose whether to enable biometric verification.

3. What services can I use with the Canadia Bank App?  

The Canadia Bank App offers a wide range of banking services, including:
- Account management
- Domestic and international fund transfers
- QR code payments
- Scheduled transfers
- Mobile top-ups
- Bill payments
- Account opening
- Fixed Deposit Account
- Group transfers/requests
- Phone number transfers
- Card payments
- ETC-OBU top-ups
- Loan applications, and more
Discover all the benefits by activating the Canadia Bank App today.

4. What should I do if my Canadia Bank App is locked?

To unlock your app, please visit your nearest Canadia Bank branch for assistance or contact our customer service at (+855) 23 868 222.

5. What should I do if my phone with the Canadia Bank App is lost or stolen?

If your phone with the Canadia Bank App is lost or stolen, follow these steps:
- Immediately visit your nearest Canadia Bank branch or call our customer service at (+855) 23 868 222 to report the incident and protect your account.
- Change passwords for your Canadia Bank App and other relevant accounts to prevent unauthorized access.
- Use remote tracking or wiping features (if available) to protect your personal information.
- Report the loss or theft to local authorities and obtain a police report if necessary.
- Monitor your Canadia Bank account and other linked accounts for suspicious activity.

6. Does the Canadia Bank App send notifications?

Yes, you will receive notifications about financial updates, announcements, and promotions from Canadia Bank.

7. How can I contact the Canadia Bank Contact Center?

You can contact the Canadia Bank Contact Center by:
- Calling +855 23 868 222
- Using the chat feature on the Canadia Bank website

8. Can I open a Fixed Deposit Account using the Canadia Bank App?

Yes, you can open a fixed deposit through the Canadia Bank App. Choose from various deposit options and terms and conditions.

9. Can I open an account by myself using the Canadia Bank App?

Yes, you can open an EZ Account entirely through the Canadia Bank App without visiting a branch. Existing customers can also open additional accounts conveniently through the app.

We are ready to help you.

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